Privacy Policy

Who we are

Welcome to Reliable Contractors (“Company”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.reliable-contractors.com and use our services, including online payments and scheduling.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information
When you use our services, including scheduling an appointment or making an online payment, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Payment information (handled via secure third-party payment processors)
• Service location and appointment preferences

B. Automatically Collected Data
When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited and time spent on the site
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide and manage appointments and services
• Process payments securely
• Communicate with you about scheduling, services, or changes
• Respond to inquiries or customer service requests
• Improve our website and customer experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

• Service providers who help us with scheduling, payment processing, or hosting
• Legal authorities when required by law, subpoena, or to protect our rights
• Third parties only with your consent or as part of a business transfer

4. Payment Security

Online payments on our site are handled through secure third-party payment gateways (e.g., Stripe, Square, or PayPal). We do not store or process your credit card information on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Choices & Rights

You may:

• Request access to or correction of your personal information
• Opt-out of marketing emails (if applicable)
• Request deletion of your data (subject to legal and operational requirements)

To exercise any of these rights, please contact us at reliable@reliableec.com

7. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the site means you accept the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Reliable Contractors
Email: reliable@reliableec.com
Phone: 937.433.0262
Website: www.reliable-contractors.com
Address: 94 Compark Rd Dayton Ohio 45459

Effective Date: 01/01/2025